NoFraud | Tiny Grape

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NoFraud Protection integrates with Commerce7 to deliver an accurate pass or fail decision for every website order.

When a WEB order is placed it will get automatically scanned by NoFraud.
If no fraud is detected, orders will automatically flow to regular paths without interruptions and web orders will be marked with a white card with status ‘Pass’.
If fraud is detected, an email from NoFraud will trigger with notification and the web order will be marked with a red card ‘Needs review’. Action is required to prevent the fraud by requesting more details from customers placing the WEB order or canceling the order. Order will flow the regular path without interruptions. If integrations are used for fulfillment (ShipCompliant etc) it will need to be manually voided so the order does not get automatically fulfilled.

You must have a NoFraud account to use this app. Signup at www.nofraud.com
You will need to insert a snippet into your website and you will likely need to engage with your web designer for this. If you need a designer recommendation, click here for suggestions

Log into your NoFraud account.
From the admin panel, navigate to Integrations.
Click Create New Integration> More Options and select Custom/Direct API and click Next.
Select Fraud protection and fill out the form fields with any data you like and click Save.
Click on View/Edit and Copy the API Key (you will be pasting these into Commerce7).
In Commerce7, go to Apps & Extensions and search for 'NoFraud'.
Click the Install App button. Paste the API Key into the applicable field.
Click the Continue button.
App is installed! See below for additional set up steps for your website.

You will need to work with your website designer to add the below to your website. If you need a designer recommendation, click here for suggestions.

Add the Device JavaScript to your store. This snippet of code must be added to the cart and checkout pages of your site. The Device JavaScript can be found in Integrations.

Device JavaScript captures device information (i.e. device, operating system, browser, versions, etc.) in addition to the customer's IP address from your store.
When NoFraud receives a transaction from your store, our system matches the IP address included in the transaction with the IP address captured by Device JavaScript, linking the device information to your transaction.
Device information is an effective indicator of fraud and will greatly improve the accuracy of our decisions for your transactions.
Place Device JavaScript in a location where you can ensure it will load at least once for each customer completing a purchase. Typically, the best location for this would be the cart and/or checkout page.
We recommend placing the script towards the bottom of your <body> element or in your site's <footer> element.
The Device JavaScript HTML tag for your account is as follows:

:<script type='text/javascript' src='https://services.nofraud.com/js/19924/customer_code.js'></script>;

The numerical digits in the sample code (19924) must be replaced with your unique NoFraud user ID. Click here to see your account specific Device JavaScript HTML tag.
If you have multiple integrations with NoFraud, all integrations will use the same Device JavaScript HTML.

Pass: The order has been deemed low-risk, and can be fulfilled.
Fail: The order has been deemed high-risk, and likely fraudulent. The order should be canceled and refunded.
- Automated fulfillment & fulfillment integrations: The order will pass without interruptions into your fulfillment centre, please void the order immediately to avoid shipping the order out.
Needs Review: The transaction has high-risk characteristics but has the potential to be a valid transaction, and is reviewed by a NoFraud analyst. Orders in the Review status should not be fulfilled until the results of the review are complete.
- Automated fulfillment & fulfillment integrations: The order will pass without interruptions into your fulfillment centre, please void the order immediately to avoid shipping the order out.
Cancelled: This order has been cancelled.
Not Required: This order does not require NoFraud verification as it’s not a WEB channel order.